- No returns or refunds are available on purchases with Billie Loveday. Garments are made-to-order (pre-order), so please choose carefully.
- Please check the size guides and measure yourself carefully prior to ordering. If you require size advice, please contact us through our Instagram page, or email firstname.lastname@example.org. We are happy to help!
- Size swaps will only be available if excess garments have been made in the requested size. Size swaps cannot be guaranteed. If you have been approved for a size swap, please return the garment with the tags still attached, and include a self-addressed pre-paid satchel for postage of garment.
- Size exchanges are available for 14 days following purchase only.
- No refunds will be given even if the garment does not fit, fits differently than imagined, does not suit you, is too long/short etc.